Refund policy

Return policy

Items can be returned within one week of receiving it. The costumer is liable to pay for return shipment. Items are to be returned to: britt_marie_kbh, Søllerød Slotsvej 6, 2840 Holte - Denmark.

Exchanges and returns

If you wish to return a product, you must return the parcel within one week of receiving it. When you return a product, pls email us before hand at Shipping costs will be at your own expense. We process all returns as soon as possible.

Once we’ve received your return package, we will send you an email notification that we have transferred the amount of the receive products. All refunds will be made to the original payment method. Please expect 2-5 working days before the refund is shown on your account. Please check your spam folder if you do not receive a confirmation email.